Privacy policy

Privacy Policy

This Privacy Policy outlines how Matcha Rituals ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from matcharituals.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to users of the Services, including customers, visitors, or others whose information we collect in accordance with this Privacy Policy.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree to this policy, please refrain from using or accessing the Services.

 

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices, legal requirements, or regulatory updates. Any changes will be posted on the Site, and we will update the "Last updated" date accordingly.

 

What Personal Information We Collect

We collect various types of personal information depending on how you interact with the Services:

Information We Collect Directly from You:
- Contact Details: Name, address, phone number, and email.
- Order Information: Billing address, shipping address, payment confirmation, and order details.
- Customer Support: Any information shared in communications with us.

Information We Collect Automatically:
- Usage Data: Interaction with the Services, including device information, browser type, network connection, IP address, and cookies.

 

Information from Third Parties:
We may collect information from vendors and service providers, including:
- Payment Processors: Payment details necessary to process orders.
- Service Providers: Information from Shopify or other third-party services used to support our Site.

 

How We Use Your Personal Information

We may use the information we collect for the following purposes:
- Providing Products and Services: To fulfill orders, process payments, and manage your account.
- Marketing: To send promotional emails and advertise products.
- Security: To detect fraudulent or illegal activities.
- Improving Services: To analyze and enhance our Services.

 

Cookies

We use cookies to improve user experience, analyze site traffic, and serve relevant ads. You can manage cookie preferences through your browser settings. For more information about cookies used by Shopify, please see Shopify's cookie policy.

 

How We Disclose Your Personal Information

We may disclose your personal information in the following circumstances:
- Vendors: For services such as IT management, payment processing, or shipping.
- Marketing Partners: To advertise products on our behalf.
- Legal Obligations: When required to comply with legal requests or to protect our rights.

 

Third-Party Websites and Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing personal information.

 

Children's Data

The Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are aware that a child has provided us with personal information, please contact us to request deletion.

Security and Retention

We implement reasonable security measures to protect your personal information, but no system is completely secure. We retain your data as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

Your Rights

Depending on your location, you may have the following rights:
- Access: Request access to personal information we hold.
- Deletion: Request deletion of personal information.
- Correction: Request corrections to inaccurate data.
- Portability: Request a copy of your data.
- Withdraw Consent: Withdraw consent where applicable.

To exercise your rights, please contact us via the details below.

International Users

We may transfer your personal information to countries outside your residence for storage and processing. We will ensure any transfer complies with applicable data protection laws.

Contact Us

For any questions or to exercise your rights, please contact us at:  
Email: matcharituals@gmail.com

Last updated: December 1, 2024